Real-time in-app messaging

Whether you need technical support or have an insurance related query, the simplest and quickest way to get in touch with the Wrisk team is via our in-app messaging service. 

We’re happy to answer any questions you may have – just tap the chat icon on the top right of most app screens to get started.

Email

If you prefer, you can also email us on support@wrisk.co

Join the conversation on social media

If you are one of the lucky few to have been accepted you should also have been invited to our closed facebook group.

Claims

If you need to contact us to make a claim then you can do this via the app, call us or send an email. 

We want to build a claims experience that not only gives our customers world-class support but also provides them with a seamless and high-quality digital experience. There is a lot of great work currently going on behind the scenes to improve the way we service claims at Wrisk.

Data and privacy

If you have any questions around GDPR or privacy, you might want to read our data promise. Please contact Caroline, our Data Protection Officer, at privacy@wrisk.co, and we’ll do our best to answer any questions you have.

Making a complaint

If you have a complaint the best way to contact us is via an in-app message. Alternatively you can also email us at support@wrisk.co.

If you complain to us and you are not happy with the resolution you can refer your complaint to the Financial Ombudsman Service. For more details you can visit their website.

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